Booking Information and Terms

How to book a cottage

  • Book On-line - You can book on-line through our website and pay using a secure credit card transaction using PayPal - click here to book
  • Book by Telephone - Call us anytime on 01840 770625 (+44 1840 770625 from outside UK). We can take credit card payments over the phone. If we are not in, leave a message on our answerphone and we'll get back to you as soon as possible.

Booking Terms & Conditions

Bed linen, blankets and duvets are supplied.

In Haywain only: cots are available free of charge by arrangement (baby linen and bedding for cots are not supplied). A high chair is also available on request.

All bookings begin at 3.00pm on the day of arrival, and finish at 10.00am on the day of departure (Saturday to Saturday). If the cottages are not vacated by 10.00am, or are left dirty, an extra charge may be made to cover additional cleaning costs. The hirer is responsible for any damage or breakages to the accommodation or its contents, and these must be paid for before departure. Failure to adhere to these terms may result in us taking legal action.

Our terms are a one-third deposit (i.e. 1/3 of the total cost), and the balance to be paid one calendar month in advance of the holiday. In the event of balance not being received, this will be taken as notification of cancellation.

In the event of cancellation within one calendar month in advance of the holiday, the accommodation will be offered for re-let. If we are unable to re-let, the balance will remain due (we advise insurance). If we manage to re-let, the amount we are able to re-let it for will be refunded, less any expenses incurred.

The cottages are non-smoking, but you may of course smoke outside on the balcony, veranda/patio or in the garden. Ashtrays provided.

We regret we are unable to accept pets.